Typical job
Residents notice a bald-faced hornet nest in
The crew takes the reported nest location into account when assessing the call. A technician explains the findings and treatment steps, then describes any precautions or follow-up needed before leaving the property. The resident learns what the assessment found and what the proposed work addresses. Avoid disturbing a nest, and tell the technician where it is located when discussing the concern.
Typical job
Homeowners call for help after noticing mouse
A technician asks about the reported activity, inspects relevant areas, and confirms the target pest before selecting treatment. The crew explains the findings, documents treated areas and products used, and discusses follow-up based on activity. The homeowner gets a treatment plan tied to the inspection rather than an assumed pest. Noting where activity appears can help direct the technician’s attention during the property assessment.