Typical job
Property owners report bed bug activity in
A technician inspects the reported apartment and discusses the requested heat treatment. The crew explains what the inspection finds, what the proposed work covers, and any access or preparation details the owner should understand. The owner gets a clearer picture of the work being considered and can ask about follow-up needs. For multi-unit properties, share which rooms or units have reported activity so the inspection can be planned accordingly.
Typical job
Residents report a bald-faced hornet nest hanging
The crew reviews the nest location and access conditions before explaining the service approach. A technician clarifies what the work can address and discusses any precautions residents should follow around the area. The resident receives a clearer understanding of the proposed scope and safety guidance for the area. Keep people away from the nest while arranging professional help, and mention its height and location when describing the concern.